Total Mortgage Arena

Total Mortgage Arena is a smoke free facility. No re-entry, patrons are not permitted to re-enter the building during an event once they have left. Bags will not be permitted at entry to Total Mortgage Arena, except for bags used exclusively for medical equipment or diaper bags for the care or infants and toddlers. Guests will still be permitted to bring a clutch purse into Total Mortgage Arena, provided they are 8 x 5 x 1 inches or smaller. There is no check-in location for prohibited bags or items at the Arena. All medical bag, diaper bags and clutch purses are subject to search and will be marked with a daily pass. Patrons are encouraged to check with the Box Office for specific event restrictions prior to arriving for the show since we do not have storage capabilities. Cameras/video and audio equipment are generally not permitted in the building in order to comply with artist or event restrictions. Certain events may allow limited use. Shirts and shoes must be worn, no outside food or beverage (incl. water bottles), chains, weapons, laser pointers, vapes, lighters, aerosol cans, illegal substances, animals, beach balls or other inflatable items, bull horns or noise makers, fireworks, backpacks, signs or confetti. Smoking and vaping are prohibited at all Total Mortgage Arena events. There are no designated smoking areas at the facility. Guests leaving the facility will not be permitted to re-enter.

Unless otherwise specified, all children 24 months and older must have a ticket, be accompanied by an adult and must occupy his/her own seat. Discounted tickets for children may be available for events. Age restrictions and availability of discounted tickets are determined by the event. Please note that certain shows may have their own policies for children's admission. Please note that certain shows may have their own policies for children's admission.

Parking is located in both the Transit Garage at Harbor Yard on South Frontage Road & in the surfaces between Lafayette St & Broad St. Event parking fees apply in both areas.

ADA seating areas vary according to the event & available at all points of purchase. Permanent locations for patrons with special needs are located on all three concourse levels of the Arena and are accessible from the ground level via an elevator. Other locations may be available depending on the actual set up of the event. All areas of the facility are accessible including the main entrance, box office, concessions, restrooms and all seating areas including luxury boxes.